Fm logistic

La logique des transports urbain

E-commerce

We create positive experiences of your clients

The FM Logistic Group has been providing full logistic support for multichannel sales since 2009, including online sales (e-Commerce). We prepare 900,000 shipments daily and the service of the electronic sales sector accounts for 10% of the FM Logistic Group's turnover.

Storage of products and advertising materials

  • Warehouse management of products for multi-channel sales, including online, as well as fixed-line stores and wholesale customers
  • Stock management of advertising materials
  • Receipt of deliveries and inter-warehouse transfers
  • Consolidation of orders containing products not available in stock
  • Tools and IT solutions supporting the management of warehouse processes throughout the entire supply chain

Preparation of orders for shipment

  • Processes automation
  • Piece and pallet picking
  • Packing of parcels, adding sales documents and advertising inserts
  • Personalization of parcels

Shipping and delivery of orders

  • Strategic cooperation with leading courier and transport companies
  • Shipping orders by other carriers at the customer's request
  • Distribution of domestic and international shipments
  • Handling of postal items

Returns and replacement of products

  • Handling returns of parcels and products
  • Support for product exchange
  • Qualitative and quantitative control of returned products